Here are some most frequently asked questions to help you out.
The purpose of the Delivery Slot Management App is to offer scheduled deliveries for the Shopify store products.
The merchant can add delivery slots & set the date & time availability on the store items. Thus, let the customers select their preferred delivery timings on specific dates when they want the items to get delivered to their address.
To add the time slots for product availability, you need to import the products from Shopify into the app:-
Go to the Products and add products to the app: https://prnt.sc/tr13pp
Now, vist the Delivery Slot section and choose if you want to add Fixed Day Delivery or On-time Delivery: https://prnt.sc/tr14k1
Add date & time slots and enter rest of the details such as custom fields, custom information,etc and click the Save button.
This way, you can add slots for product deliveries in the app.
In the app, the two different delivery slots types are Fixed Day Delivery and On-Time delivery. Let's check out the difference.
It's all depends on the business requirements whether you want the customers to get the item delivered on their perferred date (irrespective of time) or you want the customer to choose a time slot on a specific date to get the items delivered.
In the app, You can add multilpe delivery methods and assign the added delivery slots. You can add delivery methods such as Doorstep Delivery, No-Contact Delivery, Delivery On-Time, etc.
These delivery methods appear with the delivery widget either on the cart page or on the product page of your store.
Once the customer selects a delivery method, the assigned delivery slots appears on the calendar. Thus, the customer can choose the available date & time when he/she want the order to get delivered.
Once a customer schedules delivery while placing an order on your store, the delivery request will get listed in the app. You can visit the Deliveries section in the app and check the complete details.
You can edit the delivery and approve, cancel it on customer's request. Moreover, you can export the delivery details from the app.
The customers can check all the delivery details from their respective "My Account" section. Clicking the order ID, the customer can check the complete delivery details of that order. Refer: https://prnt.sc/tr3lt5
While listing the items (products) from Shopify into the app, you will get the option to set the Preparation time.
Preparation time is basically time that a restaurant takes to prepare the item for delivery if you run a food delivery business.
If you need any kind of support/consultancy then please raise a ticket at http://webkul.uvdesk.com or drop a mail at firstname.lastname@example.org and the team will provide you proper assistance.
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